Chuang Ting respects your privacy. This page explains what personal data this website collects, how we use and protect it, and the rights you can exercise.
Who collects the data
This website is operated by Chuang Ting Enterprise Co., Ltd. ("Chuang Ting"), No. 3, Dayou 4th Street, Dafa Industrial Park, Daliao District, Kaohsiung, Taiwan. Phone: +886-7-787-2258. Email: otboiler@otboiler.com.tw.
What we collect
- Inquiry form: company or organisation name, contact person, phone number, email (optional), inquiry type, your description, and any site or equipment photos you choose to attach.
- Visit statistics: pages viewed, the referring website, device type, approximate country and city, and time spent on a page. We use no cookies and do not store your IP address; the visitor code changes every day and cannot be traced back to a person.
Why we use it
- To answer your inquiry and arrange site assessments, quotations, installation, maintenance and repair.
- To understand how the website is used and improve its content and our services.
Storage and sharing
- Inquiries are stored with the cloud service Chuang Ting uses (Cloudflare) and sent by email to the responsible Chuang Ting staff; only staff authorised by Chuang Ting can view them.
- To serve you, an inquiry may be passed to the Chuang Ting office or dealer partner responsible for your area, and is used for no other purpose.
- We do not sell or rent your personal data or give it to third parties unrelated to our services, unless the law requires it.
- Inquiry data is kept until the service is completed and for any period required by law; visit statistics are used only in aggregate.
Your rights
Under Article 3 of Taiwan’s Personal Data Protection Act, you may ask Chuang Ting to let you review or copy your personal data, correct or complete it, stop collecting, processing or using it, or delete it. Contact us by the phone number or email above and we will act promptly once we have confirmed your identity.
If you do not provide data
Filling in the inquiry form is entirely your choice. Without a contact name and phone number we cannot reply to your inquiry; you can also call us directly on +886-7-787-2258.
External links
Links to external sites such as Facebook, Instagram, YouTube and LINE are covered by those sites’ own privacy policies.
Changes to this policy
Any changes to this policy will be posted on this page with a new date.